The Talking Health Network is delighted to have the endorsement of Professor Kate Lorig RN, DrPH (Professor at Stanford Pt. Education Research Centre, USA) who founded the concept of self-management interventions. "How exciting to see another application of self-management. This takes expert patients to a whole new level. I am pleased to join you in this effort."
'Self-Management a 30 year history' at Careum Congress November 2010 in Zurich.
Click here to watch a video on YouTube of Kate Lorig's presentation.
Stanford Information Support Service (SISS)
We all need help at some point when developing and growing our self-management programmes. Jane Cooper-Neville, Jean Thompson and Ian Darling have been at the forefront of self-management support over the past 20 years. The Stanford Information Support Service (SISS) provides a gateway to unlimited advice from Jane, Jean and Ian and access to discounted training, supervision and materials. This service is specifically designed to be of benefit to:
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Coordinators needing:
- independent advice on quality issues concerning training and support of staff and volunteers
- information concerning the latest best practice developments in new and existing programmes
- delivery support for building capacity and conversion training for new programmes
- supervision and accreditation for current deliverers and assessors
- support to keep self-management at the centre of the local agenda - we actively monitor all the latest research on self-management outcomes and strategies for engaging healthcare professionals
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Commissioners looking for:
- intelligence and advice from the UK’s leading practitioners in the field of self-management
- innovative solutions to meet the demographic and economic challenges of increasing numbers of older people living with long term conditions
- self-management interventions that can increase the numbers of people taking day to day responsibility for their well being, support effective partnerships between professionals and patients and help reduce the burden on existing resources
- information about the proven benefits of Stanford University interventions
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Provider organisations looking for support to:
- train, develop and support their tutors and trainers to effect quality delivery
- monitor and accredit their tutors and trainers
- gain Ss2Q accreditation
‘Good support quick response if/when needed.’
SISS – Key Features
- A 24 hour response to any query from the experts within THT
- A direct link to Stanford University. We have long standing and close relationships with colleagues at Stanford and can answer all queries concerning licensing and programme adaptations
- Opportunities to discuss options for practice
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Access to a wide range of resources including:
- templates for all materials in relation to the Ss2Q training and support framework
- best practice guidance for Trainers and Coordinators
- Briefing sheets - for example, our overview of the evidence base for self-management and the top ten things to look for when purchasing training and support
- Opportunities to be involved in the strategic development of Stanford programmes
- Discounts on all training and support purchased from THTA
Who we are
Talking Health, Taking Action is a small not-for-profit company.
We provide straightforward, impartial advice and are highly experienced in providing day to day support to those running and delivering Stanford University programmes. Jean, Ian and Jane have been involved in self-management for over 20 years and between us have led the:
development of Stanford University programmes (in the voluntary sector and NHS)- creation of the Ss2Q quality assurance framework
- establishment of QISMET (Quality Institute for Self-Management Education and Training)
- development of the new 2012 UK CDSMC Manual, Lead Trainers Manual and Hand Book
- adaptation of the Stanford diabetes and arthritis self-management programmes
There is now a compelling body of evidence in support of self-management as the key to change, download our briefing sheet on the Case for Investing in Self Care and Self-management for People Living with Long term Conditions to find out more. If you would like to use this service click here to complete the short SSIS order form, or if you require any additional information email Jane Cooper-Neville at
‘It’s great to be able to pick up the phone and discuss any idea or issue with experts in the field.’
Clare Evans, Self Management Programme Dudley MBC
Stanford Information Support Service Fees (ex VAT)
‘The Talking Health Team have been an enormous support to us here in Mid Essex. The professionalism they have demonstrated during the Training to our team has inspired our tutors.’
Carol Roe, Provide (CECS)
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